Client
CBS
Role
Lead UI/UX Designer
Tools
Figma / Photoshop
Deployment
5M+
Modular UI Design 📬 For CBS Email Design System
🌋 The problem
CBS had a goal: promote its growing list of streaming shows via emails. — but the emails themselves lacked structure, flexibility, and brand presence. They felt more like quick fixes, inconsistent UI, bad user experience that led to unsucessful metrics. So I led the design of a modular UI framework and created a new design system that brought visual order, on-brand energy, and measurable impact.

Then vs. Now: From the legacy layout (left) to the revamped version (right) — customized using flexible modules from the latest design system.
🌳 The solution
I began by auditing existing templates and identifying UX pain points. In collaboration with the UX/content teams, we also ran user research and competitive analysis. From there, I designed a modular system composed of reusable components — including evergreen and seasonal headers, flexible content modules with better typography hierarchy, CTA buttons, badges, and a redesigned footer.
The new template supports dynamic and personalized content with high flexibility for customization. I also provided design documentation for both designers and developers to ensure future-proof consistency and easy updates.
📢 Within 6 months, we saw a spike in engagement, — triple-digit lift in open & click-through rates, with subscriber growth reaching 5M+ per deployment. 🎯



My Role
Lead UI/UX Design & Audit, Prototype, Tests QA
Tools
Deployment